Help and Assistance
For help and assistance regarding the simulcast bidding system please contact
02 8850 1192
Register to bid
Please register here to obtain a bidder's number. As soon as you register you will receive an email with your bidder number.
If you are a Motor Dealer and already registered with other auctions using the BidsOnline Simulcast Software, you can use the same bidder number to bid at United Auctions NSW.
Terms & Conditions
When you logon to the auction you will be asked to accept our auction terms and conditions.
These are important and you should read through them. You are buying a vehicle at auction and if
your bid is successful and the auctioneer says ‘Sold’ you have entered into a legally binding
contract to purchase the vehicle.
Please see our terms and conditions
Deposit (Private buyers)
When you logon to our auction you will be asked to enter your credit card details. We take a pre-authorisation
of $500 on your credit card. If you successfully bid on a car we will charge your credit card with $500
as the deposit. If you do not buy a car then the authorisation of $500 will lapse in 3 -5 days.
The lapse time depends upon your credit card provider.
Credit card details once entered are passed direct to our credit card provider system using
128SSL Technology. Credit card details are not stored on our web site.
You should be aware that there is no statutory warranty given by the auctioneer for a car bought at
auction. Why is this ? The auctioneer is selling on behalf of the owner of the car and is not responsible
for the condition of the car. The auctioneer prepares an inspection sheet but does not carry out a full
mechanical check. You should take the opportunity to inspect the cars yourself before you bid at our auctions.
Our auction is open 6 days a week and you are welcome to visit us and inspect the cars.
Many late model cars carry the manufacturer’s warranty. You should check with the manufacturer to ensure the warranty is transferable.
United Auctions NSW guarantees the title of all cars sold at auction. This is because many
finance companies who consign repossessed cars to auctions will not release their lien (or REVS)
on the car until they have been paid.
Once you have paid for your car the funds are transferred to the owner or finance company and
the lien is lifted.
If you are the highest bidder and the auctioneer says ‘Sold’ then you have entered into a legally
binding contract to purchase the vehicle. Your credit card will be charged with a deposit of $500 and
you will receive an invoice by email for the balance of the vehicle. Please confirm the Buyers Premiums
and Administration Fees before making payment.
Can I withdraw a bid.
No, you cannot withdraw a bid. Please be careful when bidding on the internet.
The auctioneer did not acknowledge my bid
The streaming video and sound is approximately ½ second behind. This may be longer if you have a
slow internet connection. Consequently if you bid based upon hearing the auctioneer’s voice the
auctioneer may have already taken a bid from the floor. You should bid based upon the bidding button.
There is no delay with the bid button.
I can’t log in at the auction time, can I enter an absentee bid.
Yes, logon and view the catalogue listing. Click on the lot and enter your maximum bid.
The system will automatically bid on your behalf during the auction.